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Reset Account Password

What to do if you're having trouble accessing your Hopper HQ account?

Isabel avatar
Written by Isabel
Updated over 2 months ago

We’re sorry to hear that you’re having difficulty logging into your Hopper HQ account, but don't worry, we're here to help you get back in quickly!

Steps to Reset Your Password

If you're unable to access your account, simply follow these steps to reset your password:

  1. Enter the email associated with your Hopper HQ account.

  2. Follow the instructions in the email to set a new password.

Once your new password is set, try logging into your account again.

💡 If you do not receive a email to reset your account...

  • Check all email folders, including spam

  • Ensure your using the email associated with your Hopper HQ account. (Unsure which email you used? Email us with any connected social media account @usernames and we'll help track down the correct email address)

Still Having Trouble?

If you're still experiencing issues after resetting your password, don't hesitate to reach out to us. We're more than happy to take another look and help you access your Hopper HQ account as soon as possible! 😊

Feel free to contact us for further assistance.

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