When connecting your Instagram account there are two levels of connection: Instagram connection and Autopost Connection.
This is the basic level of connection. This allows Hopper HQ to pull your account information from Instagram. But it does not allow autoposting.
If you schedule a post with only Instagram Connection it will be published using either email or push notifications.
Autopost Connection (i.e. Facebook Connection)
This is the level of connection required for Instagram autoposting.
❗ Your Instagram account must be:
How to set up Autopost Connection ✨
Head to your Hopper HQ Account Settings for your newly connected Instagram account.
Press the 'Refresh Connection' button under Autopost connection.
Click 'Edit Settings' in the Facebook pop up shown, instead of continuing as the currently logged in user - if no popup is shown, make sure you have ad-blocker disabled.
'Select all' Instagram business accounts you require connected with Hopper HQ (Including all previous and future accounts) is selected in the list, then hit 'Next'.
'Select all' Facebook Pages you require connected with Hopper HQ (Including all previous and future pages), then hit 'Next'.
Confirm the permissions by pressing 'Done'.
Once you return to your Hopper HQ dashboard, you should see the new profile appear as an option to be reconnected.