Please ensure that your video posts are in line with the following Instagram guidelines:
Instagram Post Aspect Ratio
The maximum video width for Instagram in 1080 pixels and the minimum is 600 pixels width.
Unfortunately, this means there is currently no support for Super HD or 4K video uploads on either Instagram or Hopper HQ. The maximum is 1080px for all video files.
There is no height restriction for videos on Instagram, they can be any size as long as they are within maximum portrait & landscape ratios - 4:5 and 1.91:1 respectively.
Instagram Reel Aspect Ratio
Instagram reels are portrait i.e. smart phone screen sized.
Please upload videos and photos 1080 pixels wide and 1920 pixels tall (an aspect ratio 9:16).
Format and Frame Rate
At Hopper HQ, we recommend uploading your videos in .mov, .mp4 or .m4v format. The maximum support frame rate is 30fps.
Instagram often update their video format guidelines, so our best advice would always be to export one video file in your chosen format and size and test this in Hopper HQ. If this posts ok via Hopper HQ, create the others in the same format.
Have any questions? Send us the original file that you're struggling to upload.
Here are the guidelines for video length when scheduling on Hopper HQ...
Facebook:
Min Duration: 1 second
Max Duration: 2 hours
Instagram Post:
Min Duration: 3 seconds
Max Duration: 60 seconds
Instagram Reel:
Min Duration: 3 seconds
Max Duration: 15 minutes (Restricted by 100MB size)
Instagram Story:
Min Duration: 3 seconds
Max Duration: 15 minutes
LinkedIn:
Min Duration: 3 seconds
Max Duration: 30 minutes (Restricted by 5GB size)
Twitter:
Min: 3 seconds
Max: 140 seconds
TikTok:
Min: 3 seconds
Max: 15 minutes
Pinterest:
Min: 3 seconds
Max: 15 minutes
What's Next?
Learn how to schedule video posts to your social media accounts in Hopper HQ
Chose your video thumbnail of your posts