Skip to main content
All CollectionsFAQs
Why do I need to give card details for a free trial?
Why do I need to give card details for a free trial?

Find out more about why we require card details to activate your 14-day free trial period.

Elle avatar
Written by Elle
Updated over a week ago

We require card details before a trial to ensure that we are not allowing fake or spam users to abuse Hopper HQ and therefore Instagram. Providing card details helps us to validate a visitors authenticity, as well as helping us by preventing users creating unlimited trial accounts and spamming Instagram using our software.

Your card will not be charged during the trial period and if you decide, at any point, that you wouldn’t like to stay and pay for Hopper HQ you can simply set your plan to cancel from your Billing Settings page or send us an email and we'll help. Providing this is done anytime before the 14 days you won’t be billed.

Hopper HQ is a limited company in England, registration number 09501144. This means Hopper is restricted and regulated by all UK laws. What’s more all payments and card details are managed by Stripe which is well known as the world’s most secured payment gateway.

What's next?

  • Read the reason why we do not accept payment by Paypal

Did this answer your question?