Skip to main content
All CollectionsHopper HQ Mobile Apps
Google Play Subscription
Google Play Subscription

Find out more about how you can manage or cancel your Hopper HQ plan.

Isabel avatar
Written by Isabel
Updated over a week ago

Subscriptions on Google Play are for an indefinite term, and you’ll be charged at the beginning of each billing cycle according to your subscription terms (for example, weekly, annually or another period), unless you unsubscribe.

Check your subscriptions and their billing dates

  1. Go to your subscriptions.

    • On an Android device:

      1. Open the Google Play app.

      2. At the top right, tap the profile icon.

      3. Tap Payments and subscriptions > Subscriptions.

  2. Under 'Subscriptions', check the list of subscriptions for expired subscriptions or subscriptions with declined payment methods.

Cancel a subscription on the Google Play app

Important: When you uninstall the app, your subscription won't cancel.

  1. On your Android device, go to your subscriptions in Google Play.

  2. Select the subscription that you want to cancel.

  3. Tap Cancel subscription.

  4. Follow the instructions.

Tip: If you have a subscription with an app and the app gets removed from Google Play, your future subscription will be cancelled. Your past subscriptions can’t be refunded, with some exceptions, as specified in this article or in Google Play’s refund policies.

What happens after you cancel

When you cancel a subscription, you’ll still be able to use your subscription for the time that you’ve already paid.

For example, if you buy a one-year subscription on 1 January for £10 and decide to cancel your subscription on 1 July:

  • You’ll have access to the subscription until 31 December.

  • You won’t be charged another yearly subscription of £10 the following 1 January.

Did this answer your question?