Unlock the full potential of your Instagram account by connecting it to a Facebook page and gain access to incredible features, including the ability to schedule your posts with Hopper HQ!

At Hopper HQ, we understand the importance of streamlining your social media strategy.

That's why we offer a powerful scheduling tool that allows you to effortlessly create, plan, and publish your content in advance. While you work, sleep, eat, or play, Hopper HQ will automatically publish your flawless content at the perfect time. It's like having your very own social media assistant! ✨

If your Instagram account is a Personal or Creator account type, follow these simple steps:

Already have a Business account type? No worries! Here's how to connect your Instagram and Facebook:

Facebook Page Connection on Classic Facebook Pages

Facebook Page Connection with the New Pages Experience

Encountering issues with connecting your account? We've got you covered! Here are some common hurdles and quick fixes:

If you're unable to find the option to connect your account via Facebook, it's possible that you need to remove Hopper HQ from your business integrations and start fresh.

Here's what you can do:

1. Log into your Facebook account and visit this page where you can manage your business integrations. Look for Hopper HQ in the list.

2. Once you've located Hopper HQ, simply click on the remove button to remove it from your integrations. Afterward, return to your dashboard and attempt to connect your account again.

If removing Hopper HQ from your business integrations doesn't resolve the issue, there may be other factors preventing a successful connection with your business profile. Let's explore some of these potential issues and their solutions.

To connect your Instagram and Facebook accounts, which enables analytics and additional great features on your Hopper HQ account, it's important that your Instagram account is a business account type and your personal Facebook profile is set as an admin for the corresponding Facebook page.

If you're unable to see the Instagram account you're trying to connect on Hopper HQ, it could indicate that you don't have admin permissions for the associated Facebook page. You can easily verify this by following these steps:

1. Go to the Facebook page linked to your Instagram business profile. Click on "Settings" at the top of the page, then navigate to the "Page Roles" tab in the left-hand menu.

2.  Ensure that your personal Facebook profile is listed as an admin for the page. Note that any other permissions won't be sufficient.

1. Open Facebook and navigate to your Page. Make sure you're logged in as your Page account to access the management features.

2. Click on "Professional Dashboard" in the left-hand menu.

3. In the menu on the left, select "Page Access."

4. Look for your name and click on it. A popup will appear, indicating that you have full control over the page.

5. If the popup doesn't show that you have full control, you'll need someone on your team who has full control to adjust your permissions.

If your Instagram isn't connected to Facebook, don't worry! You just need to have an Instagram business account type to establish the connection.

Converting your profile to a business profile is a breeze, and we've got you covered with a step-by-step guide. Check it out here and get ready to unlock the full potential of Hopper HQ's features!

No worries, we've got you covered with simple steps to check the connection:

If you see a Facebook page listed, great job! Your Instagram business profile is correctly linked. However, if you don't see any page listed, it means that your profile isn't linked to a Facebook page yet. This can happen if you connected your account via Facebook instead of Instagram. But worry not, we've got the steps to fix that right below 👇

If it seems like you set up your Instagram business profile through Facebook instead of using the Instagram app directly on your mobile device. Don't worry, we've got a simple solution to get everything connected smoothly on Hopper HQ.

To fix this, you'll need to revert to a personal profile temporarily before switching back to a business profile on Instagram. Here's how you can do it:

Once you've successfully switched back to a business profile, give it another try to connect your account on Hopper HQ. If you need a quick refresher on how to do it, we've got you covered! 🙂

If you're seeing a notification like the one below

It seems like your account is currently under review by Facebook. This review process is conducted by Facebook and may limit your access to certain features on Instagram and Facebook, including the ability to connect to third-party services like Hopper HQ.

Here's how you can address this situation and successfully re-connect your account to Hopper HQ:

1. To check if your account is under review, log in to your Facebook profile and navigate to the page settings of the affected account. Then, access your Instagram settings from the left-hand menu in your Facebook page settings.

If your account is under review, you'll come across a 'Review Account Connection' warning similar to this:

2. To resolve this issue, click on the 'Review Connection' button and carefully follow the steps outlined by Facebook. Once you see this pop-up:

Simply return to your Hopper HQ dashboard and attempt to reconnect your account again.

Now you're connected, what are you waiting for? ✨

Any issues, please reach out to our support team and we'll check for any known issues with Facebook's system.