Skip to main content
All CollectionsTroubleshooting
Disappearing Scheduled Posts
Disappearing Scheduled Posts

How to Recover Missing Posts on the Hopper HQ Platform

Isabel avatar
Written by Isabel
Updated over a week ago

Hopper HQ is a powerful social media scheduling tool that allows you to plan and automate your posts across various social media platforms.

At Hopper HQ, we understand how frustrating it can be when your scheduled posts mysteriously disappear from the platform. Rest assured, we're here to assist you in resolving this issue promptly.

1. Check Your History Tab

Start by accessing the History tab within Hopper HQ. This section contains a comprehensive record of all your past published posts. Look for the missing post in this tab.

2. Contact Support

If you don't find the missing post in the History tab, please reach out to our dedicated support team for further assistance.

Provide them with relevant information, such as the scheduled date and time of the post, specific details about the content, and any error messages or notifications you may have received.

Our support team will investigate the issue thoroughly and work diligently to help you recover the missing post.

Remember, our support team is here to help you every step of the way. If you have any questions or concerns regarding missing posts or any other issues you encounter on the Hopper HQ platform, don't hesitate to reach out to us.

What's Next:

Did this answer your question?