Hopper HQ is a powerful social media scheduling tool that allows you to plan and automate your posts across various social media platforms.
🧠 Always click the blue 'Save' button before
navigating away from the post or closing your Hopper HQ
At Hopper HQ, we understand how frustrating it can be when your scheduled posts mysteriously disappear from the platform. Rest assured, we're here to assist you in resolving this issue promptly.
1. Check Your History Tab
Start by accessing the History tab within Hopper HQ. This section contains a comprehensive record of all your past published posts. Look for the missing post in this tab.
2. Contact Support
If you don't find the missing post in the History tab, please reach out to our dedicated support team for further assistance.
Provide as much information as possible, including:
The scheduled date and time of the post.
Specific details about the content (caption, destination platforms).
Any notifications you may have received.
Timezone.
How you created the post.
Where you saw the saved post.
Our support team will investigate the issue thoroughly and work diligently to help you recover the missing post.
Remember, our support team is here to help you every step of the way. If you have any questions or concerns regarding missing posts or any other issues you encounter on the Hopper HQ platform, don't hesitate to reach out to us.