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Refresh Connections: Twitter

Troubleshooting help for any Twitter/X post failures.

Isabel avatar
Written by Isabel
Updated over 2 months ago

If you're experiencing issues with your Twitter posts in Hopper HQ, don't worry! We're here to help you resolve them quickly. With Hopper HQ, you can effortlessly create and schedule your Twitter content in advance, allowing us to publish it automatically while you focus on other things. Let's get your Tweets back on track! ✨

Refresh Your Twitter Account Connections

One common reason for Twitter post failures is an expired connection between Hopper HQ and Twitter. But no need to fret! We've made it super easy to fix:

1. Head over to your Twitter Account Settings in Hopper HQ.

2. Locate the 'Refresh Connection' button and give it a click.

3. This will take you to a Twitter login page.

4. Simply enter your Twitter credentials to refresh the connection. πŸ˜ƒ

If you still are experiencing issues with your Twitter publishing, please can you visit this link - https://twitter.com/settings/connected_apps. Once opened, select Hopper HQ, and then 'revoke app permissions'.

Once confirmed, please head back to Hopper HQ and refresh your Twitter Account Connection βœ…

If you encounter any issues or if your posts continue to fail after refreshing the connections, reach out to our friendly team, and they'll be more than happy to assist you!

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