All Collections
What to do if your post fails to publish
What to do if your post fails to publish

You've seen that one of your posts failed to publish. Learn how to rectify and prevent this for future posts.

Isabel avatar
Written by Isabel
Updated over a week ago

Uh-oh! It seems like one of your posts didn't make it to the finish line. Don't worry, we're here to help you understand what went wrong and how to fix it, so you can prevent this issue in the future.

At Hopper HQ, we believe in simplicity and transparency. That's why we provide clear explanations for post failures and offer easy solutions to get you back on track.

When a post fails to publish, we'll send you an email notification that includes the affected account, a link to the specific post, and instructions on how to resolve the issue.

To fix common errors:

On the Hopper HQ History tab, you can easily identify the failed post by the red banner. You can hover your mouse over the warning sign on the post icon to discover the reason for the failure. You can also click on the warning sign to gain more insight.

Error Messages

For specific error messages, please follow the provided links for a comprehensive explanation of the failure and guidance on how to prevent it from happening again.

Other checks to ensure your Instagram and Facebook posts are successful

If you're still unsure why your post failed or need further assistance, don't hesitate to reach out to us. Please provide the account name and platform to speed up our support process.

We're here to ensure your publishing experience is smooth and hassle-free. Let us help you get back to sharing amazing content!

We're happy to help!

What's next?

Did this answer your question?