TikTok Post Failures

If your TikTok has failed to publish, read on to find out what to do next.

Isabel avatar
Written by Isabel
Updated over a week ago

We're sorry to hear that your post has failed.

If you're experiencing issues with your TikTok posts in Hopper HQ, don't worry! We're here to help you resolve them quickly. With Hopper HQ, you can effortlessly create and schedule your TikTok content in advance, allowing us to publish it automatically while you focus on other things. Let's get your TikTok posts back on track! ✨

Refresh your TikTok Account Connections

One common reason for TikTok post failures is an expired connection between Hopper HQ and TikTok. But no need to fret! We've made it super easy to fix:

1. Head over to your TikTok Account Settings in Hopper HQ.

2. Locate the 'Refresh Connection' button and give it a click.

3. This will take you to a TikTok authorization page.

4. Simply authorize to refresh the connection. πŸ˜ƒ

Any difficulty, please reach out via our support channel, we're happy to help! πŸ˜ƒ

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