Hopper HQ - Help Center
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Troubleshooting
Troubleshooting

Here's a list of the most commonly asked questions by Hopper HQ customers.

Isabel avatarElle avatar
By Isabel and 1 other2 authors27 articles
Disappearing Scheduled Posts
Bug reporting

Connection issues


Registering your Instagram account
Switching Instagram account type: Business to Creator and Back
Refresh Connection: Facebook
Facebook 'Review connection'
Ad-blockers
What is Future Off-Facebook Activity?

Troubleshooting


What to do if your post fails to publish
Tagging Instagram Carousel Posts
Pinterest Post Failures
LinkedIn Post Failures
Instagram Reel failed to publish
Can't view your Analytics
Error: Not a Business Account
Error: No Publishing Permissions
Error: No Valid Subscription
Error: Social Network Failure
Error: Connection Expired
Error: All Retries Failed
TikTok Post Failures

Feature requests


Can I schedule product tags?
Can I read and send Direct Messages?
Can I view private Instagram profiles?
Can I pay for my plan using PayPal?
Can I repost other users' Instagram content?
Does it automatically follow accounts, like posts and comment on my behalf?
Hopper HQ - Help Center